inncivio is an AI-powered in-app guidance tool designed to increase user engagement and transactions for fintech platforms by providing personalized, real-time educational insights.
Got questions? We’ve got answers. Here are some of the most common things people ask us.
inncivio is an AI-powered in-app guidance tool designed to increase user engagement and transactions for fintech platforms by providing personalized, real-time educational insights.
Passive users often log in less frequently, transact less, or hesitate due to confusion about financial products. inncivio detects these early signs of passivity and provides real-time, in-app guidance to encourage engagement and transactions.
Yes, inncivio can be easily adapted for various fintech products such as trading platforms, lending marketplaces, crypto exchanges, and savings apps. Setup takes only a few days.
Clients define user engagement goals (e.g., increasing wallet top-ups or trade executions), and inncivio’s AI optimizes tooltips and popups to achieve those specific objectives.
Trading dashboards can overwhelm users with too much information. inncivio provides real-time, user-specific popups that simplify decisions and improve engagement.
inncivio’s model can be trained on different sets of data:
* The fintech’s platform itself - inncivio automatically learns from the structure and content of the platform;
* User behavior - user interactions and behavior patterns are also learned automatically to personalize guidance;
* The fintech’s knowledge base (optional but highly recommended). Whether it is FAQs, documentation, SOPs, or tutorial videos, any content source can be connected to inncivio. This allows the model to be trained on proprietary data, resulting in stronger customization, greater accuracy.
Fintech platforms with more than 5,000 active users can see up to a 10% increase in revenue per user with inncivio’s AI-driven engagement tools.
inncivio measures success by tracking the increase in revenue per user, particularly for KYCed inactive users. The platform provides an admin dashboard where clients can analyze user journeys in real time, including interaction rates with tooltips.
No, inncivio integrates seamlessly with existing fintech platforms using a simple code snippet, requiring minimal development effort.
inncivio is designed for rapid deployment and can be set up in a matter of days, not months.
No development effort is required. inncivio is implemented via a simple line of code added to the fintech platform’s web application - similar to adding a tag on Google Tag Manager.
No, inncivio’s AI continuously learns from user behavior and adapts in real time, eliminating the need for manual updates.
Clients can fully customize the tone, style, and type of guidance users receive. There is also a pre-populated manual option to add rules and content, similar to onboarding tools but significantly faster and enhanced by AI.
inncivio meets industry standards such as GDPR, ensuring compliance with financial data regulations. This is possible because all processed data is encrypted.
By providing dynamic, contextual financial education at key decision points, inncivio helps users better understand fintech products, reducing hesitation and increasing transactions.
Our pricing follows a subscription model based on the number of monthly active users and the features you require. We would be happy to discuss this further during an exploratory call! Book one now: https://calendar.app.google/dpEvkZx2n2CcgvVJA
Our key differentiators are:
* The industry focus: our competitors are industry agnostic, while we focus on the fintech space (and other complex industries);
* The user stage: while most competitors focus solely on the onboarding stage, we support users at every point where a transaction can occur;
* The purpose: our competitors mainly provide descriptive information and guidance to simplify the platform’s understanding, while our focus is to provide ultra personalized knowledge to each user to maximize the fintech platforms’ revenue generation per user.